WhatsApp auto-reply for small agencies
A three-person studio can’t staff an inbox. auto-reply.to gives every whitelisted client thread a fast, on-brand first response and points you at the new-business chats that matter.

What usually goes wrong
- Whoever sees the message first replies, so tone and answers vary.
- New-business enquiries compete with live project chatter in the same list.
- Nobody owns follow-up, so warm prospects quietly go cold.
How to set it up
- 1
Write the studio voice once
One persona plus per-chat overrides means answers sound like the studio, not like whoever happened to be holding the phone.
- 2
Separate new business from delivery
Whitelist enquiry threads for auto-reply and leave live project groups to the humans running them.
- 3
Keep a global kill switch handy
One tap pauses every reply — useful during a sensitive negotiation or an incident.
- 4
Make follow-up someone’s job by default
Campaigns grade the new-business backlog and draft openers, so the follow-up exists whether or not anyone remembered.
What a reply looks like
we're looking for help with a rebrand — do you take on retainers?
We do, usually alongside a project kickoff. Rebrands normally run 6–8 weeks here — want me to send our process and a rough range?
Illustrative example. Your assistant answers from the persona and stock answers you write.
Questions this raises
Who is auto-reply.to for?
Can I see what auto-reply.to said?
Do Campaigns store my chat history?
Other use cases
- WhatsApp auto-reply for freelancersClient work doesn’t stop for your inbox. auto-reply.to answers the enquiries you whitelist in your tone, holds the thread while you’re heads-down, and flags the conversations worth your attention.Read
- WhatsApp auto-reply for designers and studiosDesign work needs long, uninterrupted blocks. auto-reply.to keeps enquiries moving while you stay in the file, and it answers process questions the way you’d answer them.Read
- WhatsApp auto-reply for coaches and consultantsCoaching runs on trust, so a generic bot is worse than silence. auto-reply.to replies as you — warm, specific, and clear about what happens next.Read
Try it on one chat first.
Link WhatsApp, whitelist a single thread, and read what it writes before you trust it with more.